Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006093406 | Incident Date: Dec, 01 2006 |
| Consumer's City: DOUGLASVILLE | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system:heater core |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GX58J12C | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 28 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 28 2006 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On nov. 29, 2006, purchased used 2002 jeep grand cherokee ltd. with 49,723 miles from chrysler dealer. on dec. 2, 2006, tried to use passenger heating and cooling. could get only cold air. windows would fog and be unable to clear causing visibility and safety problem in addition to heating issue. took back to dealer who refused to warranty problem and quoted $1047 to replace "blend door." took to second chrysler mechanic shop for second opinion who said it was not blend door but could not diagnose cause of problem. check internet for similar problems and posted issue on forum and resulted in following thread: http://www.topix.net/forum/autos/jeep-grand-cherokee/tserat48371icob68. this forum has 48 posting as of this date with same or similar problem with jeep grand cherokee cars and with chrysler. *jb |