Consumer Complaint Detail
LAND ROVER / RANGE ROVER / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006093487 | Incident Date: Dec, 19 2006 |
| Consumer's City: BARRINGTON | Consumer's State: RI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Land Rover |
| Model Name: RANGE ROVER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:driveline |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: SALMB11403A | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 29 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 14 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Without any warning, i started to hear a "metal-on-metal" loud grinding noise coming from underneath the vehicle while it was moving forward, regardless of whether the brakes were applied or whether it was in drive or neutral. this was immediately reported to my land rover dealership in warwick, ri. land rover advised that the car was not safe to drive. so, it was brought to the dealership to be diagnosed. it had front differential and drive shaft failure. previously, land rover had inspected this front drive shaft and differential under a land rover technical service bulletin, to prevent the drive shaft and differential failure. this occurred when the vehicle was under warranty. when the failure ultimately occurred, the vehicle could not be driven and it was out of warranty. cost to fix by the dealership was $2,700. the dealership and land rover north america (including appeals board) refused to provide out of warranty assistance even though they are all well-aware of this systematic failure for 2003 range rovers. the tsb delayed the failure long enough so that it was no longer covered under the vehicle's warranty. the failure could have lead to injury if we were traveling at a higher rate of speed.*jb |