Consumer Complaint Detail

VOLKSWAGEN / TOUAREG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006093537 Incident Date: Dec, 26 2006
Consumer's City: WEST YELLOWSTONE Consumer's State: MT
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: TOUAREG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVGEM67L54D Date added to File: May, 23 2021
Date Complaint Received: Jan, 29 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact owns a 2004 volkswagen touareg. the vehicle was pulling to the right. when the car needed an alignment the vehicle pulled in both directions, right and left. the vehicle was purchased in august 2003 , and the failure has occurred since it was purchased. there have been 8 alignments performed on the vehicle. the vehicle has been serviced 25 times, and the mechanicwas unable to diagnose the failure. due to the warranty the dealer and volkswagen authorized the tires to be replaced on two occasions for uneven wear at 9,000 miles. the manufacturer stated that the vehicle should not be released from the dealer if it wasn't repaired. therefore, they were unable to assist him with further diagnosis. the contactwas requesting that volkwagen purchase the vehicle from him due to the ongoing failure. the contact lived in a climate where the temperatures wer consistently below zero. *ak updated 03/19/07. *jb