Consumer Complaint Detail

BRIDGESTONE / DUELER H/L 683 / P265

0BUUDH

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006093870 Incident Date: Nov, 01 2006
Consumer's City: TALLAHASSEE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: DUELER H/L 683 Model Year: P265
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU32E8VU Date added to File: May, 23 2021
Date Complaint Received: Feb, 01 2007 Complaint Type: VOQ
Incident Reported To Police: Yes Purchase Date: Mar, 07 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought 4 new dueler alenzas from tires plus on apalachaee parkway on or about 11-2-2006 which are obviously defective, substandard and/or recalled tires, and they will not replace them or swap out for a better tire. four (4) other bridgestone dealers in tallahassee also will not honor the manufacturer's warranty: sears-0% trade-in value, discount tires-35% trade in value, tires plus on capital circle-obviously were defective; firestone on apalachee parkway-obviously are defective. the ford/chevy dealerships will not give me a dime on a trade-in, 1997 ford explorer. the tires have bulged at the bottom after 1 week, it feels like i am driving on mush, my ford shimmies and rolls to the left if i get over 50 mph. i have returned to tires plus almost every time i drove my explorer after getting the new duelers since 11-2-06, and on 1-29-07 tires plus finally replaced the left rear tire at no cost to me ($163 value), which was obviously defective when it was put on. bridgestone dueler h/l alenzas p225170r15 100t, dot quality grade 044-090, eh-3jr-bl-5l7, sku #92971-15416-5. i reported tires plus's failure to honor the manufacturer's warranty to the tallahassee police department in jan 2007, to which the intake officer replied "that is a civil issue". these tires are so unsafe to drive on that all mechanics and dealers can take one look at them and know it, yet all that i have contacted deliberately ignore my complaints. i have photos. *nm updated 02/15/07. *jb