Consumer Complaint Detail

KIA / SORENTO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006093992 Incident Date: Oct, 03 2006
Consumer's City: FREDERICKSBURG Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: SORENTO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDJD733535 Date added to File: May, 23 2021
Date Complaint Received: Feb, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 10 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 kia sorento with history of power steering failures which resulted in no power steering assistance while turning at low speeds. problem fixed may 2004 (after thee visits to dealer) although tsb identifying corrective action was issued a year earlier. steering rack found to be seeping fluid during annual inspection at 63,760 mi. taken to dealer at 70,000 miles for evaluation. dealer advised that seals not serviceable, steering rack and hoses require replacement at cost of $2000 - not covered under warranty. kia customer service advised that steering rack covered under warranty until 60,000 mi; not part of 100,000 mi powertrain warranty. i have begun a search for a new vehicle, and kia products aren't eligible for consideration. *nm