Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006094248 Incident Date: Dec, 14 2006
Consumer's City: HARKER HEIGHTS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 1D4HD38N34F Date added to File: May, 23 2021
Date Complaint Received: Feb, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 02 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently got back from iraq on nov 30th. i needed a family vehicle, aside from our dodge pickup that has little room for two kids in car seats. i bought the durango on a friday. it was used , so it came with a free full detail on monday. i dropped it off and went to work. after work, i went to pick it up and noticed that the drivers side rear taillight was smashed and the rear bumper on the left side underneath the smashed taillight, was dented! a week later it was all fixed;or so i thought. a couple of days later, i was on my way home from morning physical training,to change into my uniform. i was about to make a right hand turn onto my street, and then it happened. my brakes and steering wheel locked up. i pumped and pumped, but no response. i hit a utility van that was at the stop sign and almost totaled my whole front end. it has taken over a month and a half to get the durango fixed. at the time of the accident i managed to slow down to 15 mph before the brakes locked up! i am currently receiving chiropractor therapy and on heavy pain meds due to the accident. *nm