| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006094482 | Incident Date: Dec, 08 2006 |
| Consumer's City: VICTORVILLE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: ODYSSEY | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2HKRL18052H | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 06 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*- the contact owns a 2002 honda odyssey with an odometer reading of 83888 miles. the engine light turned on december 9, 2006. the contact took the vehicle to the dealer about a week later. the dealer performed a diagnostic which revealed an error :"code 103 pool code stored p1750-clutch pressure failure." the dealer recommend installing a clutch pressure control solenoid. the dealer service representative at valley high honda of victorville ca, quoted $500.00 to replace the part and if it did not work, the contact was told that the vehicle may need a new transmission at a cost of $4000.00. the contact took the vehicle without repairing it. the contact called corporate honda at 1-800-999-1009 and left a message. on december 12, 2006 the contact received a call from corporate honda and was informed of a 2005 recall on 2002 and 2003 transmissions of these vehicles, campaign id 04v176000. the contact was also told that the vehicle had a 100000 mile warranty, and that the vehicle was covered under the recall. the contact took the vehicle back to valley high honda of victorville ca, and was told that since the engine light was not on they could not work on the vehicle. the contact called corporate honda office at 1-800-999-1009 and spoke to michael bodan case number n012007-01-1601830, who confirmed the vehicle is under warranty, and to continue to drive the vehicle until the light comes on again. then take the vehicle to the dealer for repairs. the contact wants to file a complaint against honda and the dealership because of their response, as well as, the unfair business practice by the dealer when the vehicle was taken in the first time. the dealer did not inform the contact that there was a recall or a warranty that covered the vehicle for this issue. the failure milege was 83798 miles. |
