Consumer Complaint Detail

FORD / EXPEDITION / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006094720 Incident Date: Nov, 17 2006
Consumer's City: GULFPORT Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On the underside of the vehicle there is an audible, high frequency rattle or vibration that is increased when the vehicle is in gear, stopped and in idle. the noise reduces and often goes away when the engine rpms are increased above 600 per minute. the vehicle has been examined by the dealer three times, has had all of the exhaust brackets tightened or replaced to no avail. owner was informed that it was a "backed out bolt in the exhaust heat shield", this bolt was changed by dealer on the 3rd trip, with no change, in fat, that made it worse. two different muffler shops have looked at and notice nothing else loose or missing. on the last visit to the dealer, owner was told that the reason for the noise is that the "exhaust pipe is torqued and twisted a little bit from heat contraction and expansion." *nm