Consumer Complaint Detail

JAGUAR / JAGUAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006094876 Incident Date: Oct, 24 2006
Consumer's City: SANTA MARIA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Jaguar Cars, Ltd.
Model Name: JAGUAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJEA51D32X Date added to File: May, 23 2021
Date Complaint Received: Feb, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 01 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My car is a 2002 x-type but was purchased used in may '05 with only 22k miles. had a failure of my car to "step-down" into passing gear as i was going up a hill, the car would slip into neutral. i was able to continue home by pulling to the side of the road, turning the car off then back on again. the factory warranty was expired by less than 20 days at this initial failure but was covered by an extended warranty that was purchased, therefore the dealership replaced. mileage at failure was 26,000 miles. the transmission failed 10 months later, different gear. when i asked about the repeat trouble dealership said a rebuilt ford transmission had been sent but this time jaguar was sending a new one. he also said this is a very know problem with this model because it is more ford than jaguar parts. *jb