Consumer Complaint Detail

JEEP / LIBERTY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006095107 Incident Date: Dec, 19 2006
Consumer's City: GREEN BROOK Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GL38K14W Date added to File: May, 23 2021
Date Complaint Received: Feb, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 07 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have been waiting almost 2 months for repairs on our 2004 jeep liberty renegade for safety recall f23 - lower ball joints. since water may enter into the front suspension causing ball joint separation, we are at risk of losing steering control which could "result in a crash without prior warning" (as described in notification code f23 from daimler chrysler). we have been on the waiting list at 2 separate dealerships since mid-december and both have told us that the parts are not being sent fast enough from daimler chrysler, prolonging our exposure to an unsafe situation. i do not feel comfortable driving my family around knowing that this publicized problem is not being remedied within a reasonable amount of time. *jb