Consumer Complaint Detail

CADILLAC / DEVILLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006095175 Incident Date: Nov, 13 2006
Consumer's City: ALEXANDRIA BAY Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: DEVILLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Right rear window emitted a loud "pop", and the window went down. wedged the window in the up position as i was on my way to fla from new york. upon my arrival in fla, took it to a dealer and they estimated the repair at $600.00. i refused the repair and dissembled the door and window assembly to find the cable that controls the window to be disconnected due to a flimsy plastic catch that had broken. after several hours i was able to repair the window cable with a metal piece. clearly this is an engineering flaw( i was an automotive engineer for 20 yrs. had cycle and age tests been done properly, this flaw would have been detected, but then, the dealers would be out $600 per window for a .05 cent part. *nm