Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006095566 Incident Date: Dec, 06 2006
Consumer's City: DENVER Consumer's State: CO
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:master cylinder
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWVH63B02E Date added to File: May, 23 2021
Date Complaint Received: Feb, 15 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact stated that the design of the brake system allowed water to enter into the booster and freezes. this caused the brake pedal to lock and the contact was unable to depress the pedal in the morning. also, while driving, the brake pedal stayed down after apply,locking up all four wheels blocking traffic. the cable on the tow truck broke when trying to drag my car onto the bed. the brake pedal was eventualy came back up after a hard push and i was able to drive the vehicle slowly to the volkswagen dealer using the parking brake. the dealer could not duplicate the problem. the contact stated that the failure occurred again. the contact took the vehicle back to the dealer and a mechanic knew what caused the failure. the master cylinder and the brake vacuum booster were replaced. the failure mileage was 54,000. the current mileage was 56,000.*ak updated 03/30/07. *jb