Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006095586 Incident Date: Sep, 10 2006
Consumer's City: RICHWOOD Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GP64L12R Date added to File: May, 23 2021
Date Complaint Received: Feb, 15 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 27 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact called regarding a 2002 chrysler town & country. the contact stated he took the vehicle to a dealer for recall repairs on the power steering hoses. once the recall work was done the vehicle started vibrating and making a humming noise. the contact took the vehicle back to the dealer, and the vehicle was diagnosed as needing a new power steering rack. the contact informed the dealer that he did not have any problems with the vehicle until the recall work was performed. the dealer refused to replace the power steering rack at no charge. the failure mileage was 90000, and the current mileage was 97000.*ak the power steering hose was replaced