Consumer Complaint Detail

DODGE / CARAVAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006095862 Incident Date: Sep, 07 2006
Consumer's City: JIM THORPE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP4531VR Date added to File: May, 23 2021
Date Complaint Received: Feb, 19 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 04 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* the contact owns a 1997 dodge caravan. the contact received a safety recall notice for the vehicle after paying for the related repairs. the contact stated that the fuel pump was replaced three times. the contact had two faulty fuel pumps, and broke down twice while driving 35 mph. the vehicle was towed twice . the failure mileage was 110,000. after the third failure the mechanic installed a brand name other than the one listed on the recall notice. the contact requested 100% reimbursement and received 50% for the repairs. the replacement fuel pump wasan after market fuel pump module and the safety recall notice was from recall management, inc., and the manufacturer of the part was master/tigas. the contact would like a copy of the complaint sent to master tigas and not daimler chrysler due to the specifics listed on the recall notice. the current mileage was 145,000. *ak updated 03/19/07. *jb