| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006096221 | Incident Date: Nov, 25 2006 |
| Consumer's City: APO | Consumer's State: AE |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Nissan North America, Inc. |
| Model Name: MURANO | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JN8AZ08T43W | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 22 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Sep, 24 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2003 nissan murano, that is no longer operational due to a faulty transmission. on the 26th of november 2006, the transmission seized and stopped operating, as i was driving on the highway. now i have a 3 year old, $35,000 dollar vehicle, which may as well be a paperweight. the vehicle is sitting in my driveway, awaiting repairs. i take care of this vehicle as if it were my own child. i ensure that the oil is replaced every 3,000 miles religiously,and i have spent hundreds of dollars for routine scheduled services. to sustain a nissan murano is not a cheap task. the last scheduled service was a 60,000 mile maintenance and it cost me well over $500 dollars. i ensure that the maintenance is being completed, because i understand the importance of routine services. when i purchased this nissan murano, i had no idea it would give me so many headaches. i have been to the nissan dealers for unscheduled warranty repair at least 5 times a year, since i purchased it. some of the issues i have had with the suv are, the check engine light turning on, unexplained vehicle vibrations when driving, car seizing in the middle of road, bad brakes, alternator had to be exchanged, battery went bad, and my transmission would not fall into gear. i called the nissan consumer toll free number and the nissan corporation is asking me to consolidate the records of everything that has been repaired on the car, and fax it to them. it seems that conveniently enough, nissan does not have records of any maintenance that was performed at authorized nissan dealers. i was told that this information had to be faxed first, before a decision can be made. the transmission has had previous difficulties covered under the warranty and had continued to malfunction when the current incident occurred. the only decision i would like to receive, as soon as possible is, if the nissan corporation is going to grant my request to fix my transmission at no cost. *jb |
