Consumer Complaint Detail

CHEVROLET / AVALANCHE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006096724 Incident Date: Oct, 30 2006
Consumer's City: LAUREL Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AVALANCHE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNEK12T04G Date added to File: May, 23 2021
Date Complaint Received: Feb, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 27 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Here's about my disappointment with my 2004 avalanche which i purchased on july 28, 2004 with 137 miles on the odometer. i purchased the value guard gm protection plan. of course, the vehicle was great for the first 37,990 miles. my first problem came on 10/31/06, only 2 years 3 months after purchase date. my tailgate handle broke while opening it handle replacement was $568. to my surprise and apparently also to the representative from the dealership the existing spoiler had to be torn off and replaced with a new one to access the handle. that was an additional $186 plus labor. i question the designers of the tailgate assembly. why would anyone design parts that would have to be destroyed in order to service another part? in fact, why would any part that would normally be used frequently by a regular trucker break so easily? of course, neither the warranty nor the gm protection plan covered this. the next problem occurred on 12/27/06 at 41,901 miles, my windshield wipers wouldn't shutoff. into the dealership we went and $334 later a wiper board was replaced. no warranty again covered this problem. i no sooner got home and had to return on 12/28/06 at 41,944 miles. now my dashboard light service 4 wheel drive was on. this time i was told the transfer case encoder shorted out and $779 later it was fixed. i might have used the 4-wheel drive 8-10 times at the most. at that time, i'd owned this vehicle for 29 months, that's pretty sad!! today with the latest episode, i tried to lower my front passenger side window and it wouldn't work. the other 3 windows work fine. i waited and tried again later still no luck. i hear a clicking sound but no action.this probably means another visit to the dealer. *nm