Consumer Complaint Detail

FORD / FOCUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006096948 Incident Date: Aug, 31 2006
Consumer's City: RICHMOND Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34P03W Date added to File: May, 23 2021
Date Complaint Received: Feb, 28 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact stated that when driving the 2003 ford focus the vehicle shifted into neutral, then shifted back into drive. this would last anywhere from a few seconds to a couple of minutes. the contact stated that the dashboard lights and radio would flicker on and off, as well as the lighting system, including the headlights. the contact stated that the doors will also lock and she wasunable to exit the vehicle. when this happened she attempted to get out of the vehicle by manually hitting the unlock switch. the vehicle locks finally opened after approximately twenty minutes. the mechanic advised the contact to have electrical system reprogrammed, which was done in november 2006, but she continued to have the same problems. the vehicle stalled when exiting the interstate while driving at 45 mph. there were no warning lights before the vehicle lost power. the contact was unable to restart vehicle, and had vehicle towed to a mechanic. the mechanic informed contact he did not know why the vehicle lost power. the vehicle currently had 57000 miles. *ak updated 03/30/07. *jb