Consumer Complaint Detail

GMC / YUKON XL / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006097219 Incident Date: Jan, 25 2006
Consumer's City: LAGUNA NIGUEL Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: YUKON XL Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKEC13V74R Date added to File: May, 23 2021
Date Complaint Received: Mar, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 15 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In december of 2005, starting hearing a loud rattle coming from the left front side of my 2004 gmc yukon with 26,099 miles. a couple of weeks later i took it to my local dealer under warranty. they wrote "lubricated body mount cushions". now in february 2007 with 46222 miles the rattle is back. searching the internet, i found www.topix.net gmc yukon suspension rattle with complaints from dozens of people experiencing the same problem. gm has even created a lubrication kit for it's service department to use, however it does not fix the problem which is in the intermediate steering column. the dealer lied about the service performed on my vehicle and gm knows there is a problem. many people have had the entire intermediate steering columns replaced, but the rattle continues. apparently there is actually the lower steering column bearing that needs replaced. i don't know what happens if the steering bearing wears out. does my steering go out? will i have an accident? i have contacted gm regarding a recall and nothing. *jb