Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006097748 Incident Date: Nov, 21 2006
Consumer's City: WARWICK Consumer's State: RI
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 3VWSK69M93M Date added to File: May, 23 2021
Date Complaint Received: Mar, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 10 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2003 vw jetta this past april. on november 22, 2006 at 6:00 am on interstate 395 ct, my side driver airbags, back seat airbag and driver seat airbag deployed. i did not hit anything on the highway nor was my car struck by any object. i brought the car to the service department that day to have it looked at assuming that they would find a defect and fix the problem. instead of being helped by the service manager i was accused of hitting something. they said there was damage underneath the car. i brought the car to my insurance branch and they found no damage. vw again refused my claim. i then had the insurance company come to the dealership to look at the car. later that week the insurance company hired an investigator to examine the car and he found no damage to deploy the airbags. my insurance will not pay the $3,000 to fix the car and vw will not pay. i have 3 deployed airbags and one broken driver side seat belt. *jb