Consumer Complaint Detail

JEEP / LIBERTY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006098002 Incident Date: Dec, 26 2006
Consumer's City: SOMERSET Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In october 2006, i received a safety recall notice for a 2003 jeep liberty, safety recall f23-lower ball joints. i called brunswick chrysler on 2060 route 130, monmouth junction, nj 08852 for an appointment on november 2, 2006, and was advised to call back in 3 weeks because the parts were in restriction. i called back on november 21, 2006, and was advised to call back in another 3 weeks because the parts were in restriction. in mid december, i called back and the parts were available and i scheduled an appointment for december 27, 2006. i left my car at brunswick chrysler for 6 hours before they informed me that they ran out of parts and to call back in 3 weeks to make an appointment. in january 2007, i called a different dealership, global auto mall in north plainfield, nj. i am still on the waiting list. global auto says they only receive 2-3 parts from the manufacturer a week. i feel chrysler is not remedying this defect within a reasonable time. *jb