Consumer Complaint Detail

MERCURY / SABLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006098653 Incident Date: Sep, 02 2006
Consumer's City: TAYLOR Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM55S0YG Date added to File: May, 23 2021
Date Complaint Received: Mar, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 09 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 200 sable was in the garage at 9:30 pm on saturday and my wife and i heard a bang. i thought some one was trying to break into my home so i went outside and looked around, nothing was wrong. on sunday morning my wife went to back the car out of our garage and felt a little resistance so she stepped a little more on the gas and a big bang happened, my neighbor was outside and came over thinking something happened to one of us in the garage. we looked and found the front drivers side coil spring had gone into the front tire. we were unable to move the car due to the coil spring inside the tire. on monday i had the car towed to the garage where i have the repair work done on my vehicles. the tow truck had to drag the car out of my garage ripping the tire open like a can opener, leaving a long black mark in the garage. the mechanic told me that ford motor company has had recalls on the springs and we were lucky that no one was driving the car at the time the spring broke. i had to rent a car for 3 days, buy new front tires and springs, at a cost of over $500.00. in october i received a recall in the mail for the spring recall. i have been calling ford people getting a run around for reimbursement of my costs due to the recall. everyone i talk to says it is the others responsibility to say if i get reimbursed or not. i have gone through the proper channels and i am still being denied payment. the ford rep is saying i will not be paid because i had 4 letters about this recall and i did not take the car to a ford dealer to be fixed. my wife and i do not recall any letters from ford in regards to this recall. the last time i had the car into a ford dealer was in 2004 for a brake light recall. i was also told that i have a 5 year 150,000 mile warranty on this vehicle. i would like help or suggestions on getting my refund for fords irresponsibility of putting bad parts on vehicles. *jb