Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006098689 Incident Date: Nov, 19 2006
Consumer's City: THOMPSON Consumer's State: CT
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCC21CXYM Date added to File: May, 23 2021
Date Complaint Received: Mar, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 26 1989
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am the original owner of this 2000 volkswagen beetle. on july 30, 2001 (mileage 20013) i complained to my dealership that the air bag light was on all the time while driving. they reconnected the wire under the drivers seat stating it was loose, poor fit. on november 15, 2002 (mileage 33164) i complained again that the air bag light was on all the time. they inspected and found two misc. codes reset and tested, said all is ok at this time. on september 3, 2003 (mileage 41463)i complained that the air bag light was on all the time, again. dealership tested and said i needed d/d air bag, harness and seat belt replaced at a cost of $675.00. i declined repair and called volkswagen. on november 5, 2003 vw said they would repair this problem free of charge for customer "goodwill". on july 19, 2005 (mileage 61130) i complained that the air bag light was once again on all the time. dealership repositioned connector for drivers side air bag and stated if it comes on again will need new air bag. on november 20, 2006 (mileage 73661) once again i complained that the air bag light was on all the time while driving. i was told i needed a new drivers seat air bag, harness with rewire to control at a cost of $1040. once again i called volkswagen and this time i was told sorry, there is nothing they can do to help me. this has been an on going problem with my vehicle and specifically a huge safety issue. please advise if there is any help you are able to offer. *jb