Consumer Complaint Detail

FORD / FREESTAR / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006098755 Incident Date: Sep, 10 2006
Consumer's City: SEVEN HILLS Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 2FMZA522X4B Date added to File: May, 23 2021
Date Complaint Received: Mar, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 ford freestar. backing out of the drive-way i put the van in park and left it idle in the street to see if i accidently ran over a gabage can. while standing outside of the van talking to my husband i notice the van was in reverse. i tried to get back into the van and i fell out of the van trapped between the frame and the door of the van. while still rolling i could hear my bones breaking. i suffered 2 broken ribs and nerve and muscle damage - to this day i am still not totally healed and i have been in the emergency room twice. i have notified ford. they will not call me only have written me a letter. when i call the customer service they will not release any phone numbers to me. i have have responded and had not return reply. luckly my husband was able to stop the vehicle before it hit a neighbors house. in addition the van turned before running me over. when you take you foot off the brake while in reverse the van immediately roll backwards. there is no way i could gotten out of the van while in reverse. i feel there was either a false park or the van gear was stuck between park and reverse and the slightest movement cause the van to slip back to reverse. the vehicle has been inspected by the ford dealership.