| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006098853 | Incident Date: Jun, 30 2006 |
| Consumer's City: SUGAR LAND | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: DAKOTA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Unknown or other |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 15 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 14 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Upon the return of my 2002 dodge dakota quad cab from dealer service, i noticed what looked like a spot of gray spray paint on the front passenger fender. thinking that someone had accidentally oversprayed something while the vehicle was nearby, i 'let it go'. about two weeks later, i noticed that the spot had grown from the original size (about the size of a quarter) to about three inches across. thinking that perhaps i was 'seeing things', again, i let it go. however, two more weeks passed when i started noticing the same gray color appearing the entire length of the passenger side front fender and beginning to show on the driver side front fender as well. i telephoned the dealer and was told that paint / finishes were not warranty items, and even if it had been a warranty item, my warranty had expired (note: mileage was approximately 38,000 miles at the time). i contacted daimler-chrysler online customer support regarding the issue, and was told that they could not help me because they couldn't physically inspect the vehicle. some time later, i took the vehicle in to the dealership for a different repair, but did mention the fading paint. i was told then that i would have to take the vehicle to a dealership that had body/paint facilities and have them look at it. (note: i was not told that when i called about the paint the first time.) i took the vehicle to a dealership with a body/paint facility. i was told that the 'brutal texas sun' was the culprit - causing my paint to fade. (note: my 1996 geo prizm and 2000 kia optima are subjected to the same brutal texas sun, but show no signs of fading paint.) i was told that my case could be submitted for consideration, but not to expect a positive result. as expected, those with authority to approve a repair denied it. again, i contacted daimler-chrysler online customer support expressing my dissatisfaction with the quality of the paint, and the lack of support during the ordeal. |
