Consumer Complaint Detail

FORD / EXPLORER / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006098941 Incident Date: Jun, 29 2006
Consumer's City: SARASOTA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1FMEU64816U Date added to File: May, 23 2021
Date Complaint Received: Mar, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 28 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2006 ford explorer eddie baurer- within 12 hours of purchasing the car, the starter caught on fire, car was out of service 1 week. transmission hesitated from a cold start especiallly bad when pulling out into traffic. engine roared at times, sounded like a jet taking off. dealer said this was normal, it was the engine fan ???? car lurched forward when starting on several occasions. at first service dept agreed there was a problem with 8 cylinder transmission and that they were no fixes but then the ford rep got involved and suddenly they couldn't find any problems with the car. they suggested that our only recouse was to go thru the lemon law which we did. it was a long drawn out process but after 6 months of dealing with the situation, the lemon arbitration rulled in our favor and ford was required to buy back the explorer. i had a ford expedition for 9 years and loved it but after this fiasco with the explorer and ford's refusal to stand behind their product, i will not ever buy another ford. i now have a toyota 4runner and couldn't be happier. while it doesn't have some of the special features of the explorer, the piece of mind of knowing that it will actually go when i pull out into traffic is immeasureable. to those still having the problems, i would suggest the lemon law.