Consumer Complaint Detail

MITSUBISHI / LANCER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006099564 Incident Date: Jun, 27 2006
Consumer's City: OCALA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: LANCER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JA3AJ26E83U Date added to File: May, 23 2021
Date Complaint Received: Mar, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 22 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i bought the lancer in 2003 the first thing i noticed was the knob for the air and heat was really hard to turn. my dad and i took it back to the dealer and explained it was hard to turn. the salesman got in the car and turned the knob he said yeah it is a little hard to turn but they are made like that. i told him it felt like it was going to break and he said it wont and once again they are all made like that. i only turned the knob only when i had to because i didn't want it to break. i took it back in and the dealer said they get this compliant all the time and it would be $800 dollars to fix the problem. i told him if they get a lot of complaints maybe there is a defect. in 2006 i was on my way home from a trip and i turned the knob from air to heat and it broke off. when i got home the next day i called the dealership and they told me i should have brought the car in for a check i explained that i did and every time they blew it off. he said well to fix it, and it will cost $800-$900 dollars. is this cause for complaint. *ak