Consumer Complaint Detail

FORD / FOCUS SVT / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006099579 Incident Date: Dec, 09 2006
Consumer's City: ORANGE Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: FOCUS SVT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly:bell housing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAHP39512R Date added to File: May, 23 2021
Date Complaint Received: Mar, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 13 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. this happened under moderate acceleration to get on the freeway and with no precursors or indicators. 2. the vehicle made a loud pop. immediately after the pop the engine stalled, and white smoke emitted from under the hood. upon closer examination after pushing the vehicle off the roadway it was found the factory ford pressure plate assembly exploded and shot shrapnel through the transmission and ripped a hole through the transmission coolant lines. the oil and coolant spilled onto the hot clutch , luckily at the same time, preventing a fire and just\ emitting steam. the shrapnel from the transmission housing and pressure plate was found throughout the engine compartment and the surrounding road. *ak 3. it was brought to my attention shortly after this incident that ford has a tsb on this item but not a recall. after contacting svt and ford, i was notified since i had 52,000 miles on my vehicle they would not cover this item and it was up to me. i replaced the clutch and flywheel with aftermarket units as the ford dealer could not assure me that they were post tsb (didn't want the same thing to happen) the transmission was replaced with a used one total cost was about $1600.00 i performed all the labor as i have an a&p license and have more than enough skill. the old bell housing was available. i also have a lot of pictures and a witness, was in another car. *ak