Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006100230 Incident Date: Dec, 02 2006
Consumer's City: ANN ARBOR Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine died as we were exiting the freeway after driving about 40 miles. had it towed to dealership. were told the engine failed because of sludge build-up from failure to change oil often enough. $6000 to replace with a remanufactured engine. new engine would have been $8, 000. we did not have receipts of the oil changes performed, and so we had to pay for engine replacement. have since heard of many others who had the same experience.*ak