| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006100283 | Incident Date: Jul, 31 2006 |
| Consumer's City: MONTGOMERY | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SUBURBAN | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3GNEC16ZX3G | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 27 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 21 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The 2003 chevy suburban has an intermittent, recurring issue with the cluster that causes it to short out. there are many examples of this problem from other customers listed on the internet. in my personal experience, this problem results in electronic failures that present themselves in these ways: 1) the speedometer either fails to operate or displays the max speed. 2) when turning off the vehicle, the radio will automatically turn on and begin playing as your exiting the vehicle 3) when placing the key in the ignition, the automatic seat will begin moving by itself, does not remember the previous settings and will force you into the steering wheel. i could not stop the seat from jamming me into the steering wheel. when i contacted the dealership, they knew exactly what the problem was without even looking at the car. the reason they know about it is because they have replaced so many of them already. when i contacted gm, all they would do is offer me a one time service of $200 which would not apply to fixing the faulty cluster. *jb |
