Consumer Complaint Detail

SUZUKI / VERONA / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006100569 Incident Date: Mar, 14 2006
Consumer's City: SPARTANBURG Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: VERONA Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: KL5VM52L54B Date added to File: May, 23 2021
Date Complaint Received: Mar, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 15 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 suzuki verona axle broke away from vehicle while driving on a busy highway. there were not any signs leading up to the event. they state that it was due to a manufactures defect on the ball joint. the event caused my father to have severe anxiety and no longer wants to drive or be driven in the vehicle. suzuki paid half of the cost and i paid the other half. i called for the part and they say they had thrown it away because suzuki did not want it. i also had the neutral switch (2005) go out on the car which caused me to go onto an embankment. they fixed at no charge. my question is are the vehicles considered "lemons". because by the megan moss law they are. both of these incidents could have resulted in severe injury. when my neutral switch went out on the car, they had four other vehicles in the shop that had done the same thing but there seems there is no recalls for major things that happen to your car, how can that be? *jb