Consumer Complaint Detail

SUBARU / BAJA / 2003

Recalls
3 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006101568 Incident Date: Apr, 27 2006
Consumer's City: EUREKA SPRINGS Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: BAJA Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 3
Vehicle's VIN#: 4S4BT61C737 Date added to File: May, 23 2021
Date Complaint Received: Apr, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 09 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was approaching a stop light last april 28, 200) and went to apply my brakes, only to find that they weren't going to work. i was only going about 20 mph and gravity slowed me down to below 18 mph because air bags didn't deploy, only to be stopped by a car making a left hand turn onto a highway via road-ramp. 3 people were injured, and my driving record severely scorched. needless to say, i had the car towed to an independent mechanic to fix the defective brakes ticket. there were no subaru dealers in town. they did a visual inspection and found nothing to be the matter. as soon as i got back home, a week later, i took my car into subaru, who ran diagnostics on the abs only to conclude that i was a crazy person. i decided i rather needed a second, and third opinion. now subaru had my car for at least 3 hours, gave it back, took me behind the store to test the brakes, and the 20 feet on gravel it took to stop was normal, not to mention, i had i quote stating 100% functional and new brakes. so my main mechanic took the tires off to look the brakes ,and said oh my god you can't drive this car, there were no brakes! none, it was not measurable, that' was how little there were.. so i got a third opinion, agreeing with the second of my mechanic, i conceded, and got my brakes changed. i asked to keep the brake pads to take to subaru to show them their grave error. i gave the pads to them, they swore up and down to get to the bottom of it, and that was july 3, 2006, this is april 9, 2007. i thought all was well that ends well, but now that i knew other people having similar problems i didn't want to die just because i love my car, and i thought it might be time to buy out of my baja. *ak