Consumer Complaint Detail

MERCURY / COUGAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006101694 Incident Date: Apr, 09 2006
Consumer's City: CARMEL Consumer's State: ME
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:sun/moon roof assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L2X5 Date added to File: May, 23 2021
Date Complaint Received: Apr, 09 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 26 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact has a 1999 mercury cougar with a failure mileage of 107,000. when the contact opened the sun roof she heard a snapping sound. the contact took the vehicle to the dealer, and was told that she had to replace the sun roof assembly. she felt that this was a very expensive repair for a part that only needed a plastic piece replaced. the current mileage was 137,000 miles. *ak the consumer has provided multiple pages of various customers and the problems of their mercury cougars which are located on www.cougarsunroof.com and broken sunroof poll. the consumer has also provided the invoice with an estimate for repair. update 05/09/07*tr