Consumer Complaint Detail

JEEP / LIBERTY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006101766 Incident Date: Dec, 05 2006
Consumer's City: Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GL48K43W Date added to File: May, 23 2021
Date Complaint Received: Apr, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My complaint is not in regard to any type of incident, crash or injury. it is in regard to a safety recall i received by mail for jeep liberty on 12/06/06, over 4 months ago. it was safety recall f23 concerning lower ball joints from daimler chrysler, stating the front lower ball joints could corrode & separate due to water, causing the vehicle to lose control of steering, and could cause a crash without prior warning. well anyway, they were to replace it, and i called the same day i got the notice and was put on a waiting list to get this fixed due to backorder of parts. i still have not heard anything ,and i believe this was my 4th time contacting someone about this issue. i have submitted 2 complaints already to the administrator of national highway traffic safety, and now this is what i was e-mailed back and told to do . my biggest concern was the safety of my children and my family. we drive this vehicle on a daily basis, and i not only think it was unfair to us to be endangering our lives, but also the lives of many other drivers if my vehicle was to lose control. i feel that i should be supplied with a rental car via their expense until they can fix this problem. i think 4 months has been very adequate time, and they should have had it resolved by now. recently, we took a road trip and had to rent a car because we were too scared to drive this far through mountains, etc. have to worry about a ball joint blowing out! this is ridiculous & needs to be given priority attention!! aren't you guys supposed to want to keep our roads safe? please get back to me as soon as possible. thanks. *ak