Consumer Complaint Detail

PONTIAC / GRAND AM / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006101770 Incident Date: Jun, 29 2006
Consumer's City: GREENSBORO Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:turn signal:flasher unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 pontiac grand am. incessant ticking, such as the turn signal that seemed to come from the emergency flasher area on the dashboard. however, quite a few people i had talked to had the same problem that has been fixed with a replacement part in the steering column. the amounts spent varied from a few dollars for a junk yard part, which was still the same manufacturer ,to upwards of $400 for a dealer fix. i am not replacing a bad part with another potentially bad part from the same maker, nor am i paying a dealership hundreds of dollars to fix a problem they should be held accountable for. this was apparently a widespread problem that occurred for many years with these vehicles, yet very few of them were actually recalled. as a noted, the ticking began after. while driving)i suddenly saw a small wisp of smoke coming from the steering column. the smoke had an electrical smell. when i called the dealership about this, i was told this was a normal occurrence sometimes when the temperature was hot. there was nothing to worry about. also, when i called regarding the ticking noises no one seemed to have any idea what i could be referring to... that' was when i began my internet search and discovered lots of nasty stories relating to gm dealerships and the same problem.*ak