Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006102005 | Incident Date: Apr, 29 2006 |
| Consumer's City: WOODBRIDGE | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Seat belts:front |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMDU67K54U | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 11 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 14 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Approximately one year ago, while my vehicle was parked, and running outside of my home, i shut the driver side door, and the side impact airbags deployed. the driver side door was shut with no more force than normal, however i was later told by the ford service dept. that even a slam should not have caused this deployment. i opted to drive the vehicle, and did not go to ford, however now realized i should have, as the vehicle was then in it's last miles of my warranty. i am now concerned that the multiple problems i have had with my driver side and passenger side seatbelts may be associated or have caused the default of my side airbags, as the driver seat belt was replaced approximately 3 times just prior to the airbags deploying. i am very dissatisfied by the response ford provided, however even if i had placed a complaint during the warranty period, according to other filed complaints regarding the same issue which i read, it may still have not been covered by ford. i am just now contemplating either trading the vehicle in, or replacing the airbag equipment required to meet safety regulations, as up to this point the vehicle has been operational without replacement, after all, with my malfunction and others noted on the site, and by the ford service dept, i feel they are more a liability than a protective element. it is a disturbing day, when ford does not stand behind it's safety commitment, especially when there was no cause , prior accident, or impact to have accounted for this sudden deployment. *tr |