Consumer Complaint Detail

HONDA / CIVIC / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006102340 Incident Date: Sep, 30 2006
Consumer's City: SALEM Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Honda common sense failure. honda places their air conditioner (a/c) condenser at the front of the vehicle with no protection, ie a screen to deflect pebbles, resulting in an easy target for pebbles to puncture the fragile condenser tube. this is obviously a widespread issue that honda is refusing to deal with. the service representative said that in his three years working for honda, he personally has dealt with about 100 of these failures. however. he did not see this as a problem and likened the failure to a chipped windshield. keep in mind that this is at a single dealership, with a single representative among several. during common, everyday, freeway driving, $657 damage should not be considered in the same category as a chipped windshield. the windshield is a protective device, and therefore deflecting pebbles and other road hazards is expected. i don't think the a/c condenser should fall under the same category as my former honda dealer has implied. nothing has been done to remedy this situation except to be recommended to make it an insurance claim or pay the $657 out of pocket. a $657 repair may be expected when buying a used vehicle, but when this sort of damage is sustained during everyday driving within the 1st year of purchasing a new vehicle and is not the result of negligence by the driver, it should absolutely not be tolerated. recall. *ak