Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006102778 Incident Date: Sep, 14 2006
Consumer's City: JEFFERSON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:wheel bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was advised by the dealer investigating a "squeeking" complaint that my left wheel bearing needed replacing at a cost of over $300.00. at the time, it had around 38,000 miles and was "out of warranty". my regular non-dealer mechanic told me that it was a very common problem with explorers, and the cost was about right. i purchased 2 bearing assemblies and replaced the left one. now, only a few thousand miles later, the right one is making so much noise i can't hear the radio, so i will have to replace it. i hate to think about spending $500.00+ every couple of years replacing these bearings when every other vehicle i have ever owned, all gm by the way, went over 100,000 miles with no problems. the dealer never mentioned, and actually denied, any tsb's or problems with the bearings. *tr