Consumer Complaint Detail

DODGE / DAKOTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006102932 Incident Date: Jan, 31 2006
Consumer's City: BUFORD Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DAKOTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 19 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Bought 2002 slt quad cab dakota new from dealership. first experienced truck stalling while driving on roadways (very dangerous!), without warning and without check engine light coming on. sometimes, it would also stall if put into drive/reverse from a parked position. had truck towed at least twice, because i was afraid to drive it home because it was stalling too many times. took in to dealership three times. since engine light wasn't on, diagnostic test couldn't determine problem readily; problem was intermittent. over the course of the first two visits to dealership, i had tune-up, throttle body cleaned, new distributor plate, new oil pan gasket. by the third time, i had the entire powertrain control module replaced: the "brain" of the truck, as the mechanic put it to me. this should not happen when a brand-new truck is only four years old; the "brain" should not die that soon. that is unacceptable, especially if the pcm/stalling problem is considered "characteristic." all of this cost me about $2,500. the quality of this truck has not, and still does not, meet my expectations. the truck is too young to be having these sorts of problems. i expect to put thousands of dollars into a 10 year-old truck, not a four year-old truck. i am also experiencing transmission issues with the truck not shifting properly. i will outline that in separate complaint. *jb