Consumer Complaint Detail

MERCURY / SABLE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006103406 Incident Date: Jun, 12 2006
Consumer's City: CANTON Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEHM55S51G Date added to File: May, 23 2021
Date Complaint Received: Apr, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving our 2001 sable one day the check engine light came on when we were stopped at a red light. as the light turned green i accelerated and the car did not move according to the pressure i was putting on the gas pedal. the light stopped flashing and the car ran fine. this would happen from time to time and it got to a point were i took the unit to a mercury dealership to have it checked out and they stated it had a mis-fire on the number 4 cylinder and they would have to replace the cylinder head at a cost of 2k one head only. i did some asking around at ford and found out that there were some valve issues with the 3.0l dohc 24 v . i looked into the dealer process of changing only one head and i was told that would not be the smart thing to do. i finally took the car in to confirm what the dealer had said and to get it fixed. i took the car to t.c. auto service in ann arbor and he confirmed i had a leak down problem on number 4 cylinder exhaust valve. the engine had to be removed from the car and i had both heads reworked new valve guide and seats along with replacing the valves on number 4 cylinder. i have the damaged valves returned to me. *tr