Consumer Complaint Detail

FORD / EXPLORER / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006103596 Incident Date: Jan, 06 2006
Consumer's City: GILBERT Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMEU65876U Date added to File: May, 23 2021
Date Complaint Received: Apr, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2006 eddie bauer explorer in june of last year and have had transmission issues with it since i hit 1000 miles. i have had it into the dealership 4 times and they have adjusted, replaced a computer, did other transmission work and the vehicle still demonstrates the same issue. this problem happens during shifting and on slow down to stop. the vehicle jerks forward and shifts very rough between gears. ford motor corp has refused to assist any further and has asked me to bring my vehicle back again for the 5th time. this situation is very dangerous as the vehicle does jerk forward when you stop. i have small children and this has put me into a situation where i feel like my children are unsafe in this vehicle due to the potential to rearend someone if the car fails to stop properly. where is ford when it comes to safety and consumer loyalty??? this was my third ford purchase and will most likely be the last. a colleague of mine also purchased this same vehicle and is experiencing the same issues. *jb