Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006103954 Incident Date: Dec, 13 2006
Consumer's City: ENDWELL Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical:accessory scissor/screw/bottle jack/lift
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JTEGF21A220 Date added to File: May, 23 2021
Date Complaint Received: Apr, 29 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* the contact owns a 2002 toyota highlander. the contact attempted to change the front driver's side tire with the jack provided by the manufacturer. the jack bent forward and caused the vehicle to lean towards him. he believed that this was due to metal fatigue of the jack. as a result, the tire landed on his left foot and trapped it underneath the vehicle. when he contacted the manufacturer, they sent him a letter stating that the vehicle's weight caused the jack to fail. no other offers, explanations, or remedies have been made. the current mileage is 55,500 , and failure mileage was 48,000. *ak updated 06/06/07 *tr