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NHTSA Complaint Number: 006104491 | Incident Date: Dec, 18 2006 |
Consumer's City: AUSTIN | Consumer's State: TX |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: RAINIER | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system: instrument cluster/panel |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 5GADT13S842 | Date added to File: May, 23 2021 |
Date Complaint Received: May, 02 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Mar, 23 2004 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I was in the midst of a 10 hour road trip over the holidays when the speedometer originally quit working. i was traveling at a rate of 70 mph. the speedometer started inching up and buried itself at 120 mph. i pulled off the road in an attempt to get the speedometer to go back down but it settled on 60 mph while in park. i continued on w/my trip and took the car to the dealership upon arrival in abilene, ks. they were not able to identify the problem in the cluster and checked bulletins for past problems w/speedometers. over the course of 3 months the speedometer continued to repeat this action. i had it into a dealership in austin, tx on three separate occasions w/the same response from the dealership until the speedometer finally quite working altogether. the dealer told me he had seen this in a few other models by gm. i called and filed a complaint with gm and was told there was nothing they would do. i then had to pay to have the cluster replaced in february 2007. three weeks later the car was back in b/c the entire system shut down and the speedometer quit working. the service department saw the problem upon arrival but was unable to prolong. *jb |