Consumer Complaint Detail

OLDSMOBILE / AURORA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006104897 Incident Date: Oct, 09 2006
Consumer's City: MINNEOLA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AURORA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3GR64H024 Date added to File: May, 23 2021
Date Complaint Received: May, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 16 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a clung/noise coming from the steering column during turns at slow speeds. it can also be felt when the vehicle was not moving as turning the steering wheel. a request was sent to customer service at gm requesting assistance in paying for this repair. they refused to accept responsibility for any payment since the vehicle was out of warranty even though there had been several technical service bulletins (tsb) issued based on customers problems. a payment of at least 50% of the cost of repairs should have been tendered by gm. *ak