| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006105551 | Incident Date: Nov, 11 2006 |
| Consumer's City: VENTURA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: PACIFICA | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 11 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 14 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Our 2005 pacifica touring awd was purchased new in 2005, we had a problem with the cruise control at about 4000 miles. when driving out of town the cruise control shut off, the indicator light on the instrument panel still had the cruise light on , but the set light went off. we could not use the cruise control until we pulled over and restarted the engine. this happened again around 16000 miles. both times the dealer said they could not recreate the problem. around 17, 500 miles the radio would not delay and stayed on after the ignition was turned to off. *ak about two weeks later the map lights would not work when the engine was running. it was brought to the dealer and we were told that the body control module (bcm) was bad and it would be replaced. the part was ordered and installed. in january of 2007 my wife (seven months pregnant) and members of her family drove the pacifica to kansas for a family wedding. on the return trip while driving through texas around 10:00pm the instrument panel, brake lights, turn signals, radio, air conditioner/heater all failed. the only working interior/exterior lights were the automatic headlights. she called me and i notified the dealer, who told me to have her bring it in "when she gets back". thankfully a family member in the car had a gps enabled cell phone with a speedometer and they made it back without incident. the bcm was found to be the problem and a new unit was ordered and installed. in march of 2007 the map lights once again stopped working and the vehicle was brought to the dealership yet again. once again the bcm was the problem and it was replaced. we notified chrysler customer service and they had the dealer technician check the wire splicing for the instrument panel thinking that was the problem. the technician could not find anything that would cause the bcm failures and we were told that it should not happen again. needless to say we are worried that this may start happening again. |
