Consumer Complaint Detail

CHEVROLET / EXPRESS 2500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006106087 Incident Date: Mar, 15 2006
Consumer's City: HANFORD Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: EXPRESS 2500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:wheel bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on a two lane mountain road between oakhurst, california and yosemite i observed a front end vibration coming through the steering wheel. i pulled over and could find nothing wrong so i made a u-turn and went to oakhurst to effect a repair. i barely made it to town to a shop when the left front bearing assembly failed ,requiring the entire unit to be replaced. the shop was surprised that the wheel had not come off. the cost was $520 ,and necessitated an overnight stay due to the part having to be brought in from fresno. i had purchased the vehicle new, but it was three weeks out of warranty. the mileage was 25,000. i took the part to my local chevrolet dealer, they informed me in writing that the bearing had inadequate lubrication at the factory. the other bearing was pulled, and it was okay. gm has totally ducked any form of reimbursement. i am just thankful that we did not have a accident on that mountain road *ak