Consumer Complaint Detail
BRITAX / E9L47 (DECATHLON) / DECA
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006106116 | Incident Date: Dec, 24 2006 |
| Consumer's City: ORION | Consumer's State: MI |
| Vehicle Transmission Type: | Manufacturers Name: Britax Child Safety, Inc. |
| Model Name: E9L47 (DECATHLON) | Model Year: DECA |
| Vehicle Involved in a Crash: No | Component's Description: Child seat:harness:strap/webbing |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 16 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The harness tensioner/release mechanism in the britax decathlon convertible car seat completely separated from the hard plastic seat shell. over the course of 8 months of use the belts got progressively harder to adjust. you had to pull on them extremely hard to tighten them ,and they would not release easily when the button was pushed. i was not strong enough to adjust them by myself - only my husband was able to do it. finally, one evening while he was trying to secure our daughter in the car seat he had to pull so hard on the harness to tighten it that the tensioner/release mechanism completely separated from the seat. britax replaced the seat with a new decathlon, but it exhibited the same problem with difficulty to tighten/release the harness. we returned the replacement seat before it had the opportunity to break in the same fashion. they finally replaced it with a completely different model marathon that has no problems. however, this model has a lower retail value than the decathlon, which is disappointing.*ak |