Consumer Complaint Detail

FORD / EXPLORER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006106481 Incident Date: Nov, 14 2006
Consumer's City: CHICAGO Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73X4YZ Date added to File: May, 23 2021
Date Complaint Received: May, 20 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2000 ford explorer xlt. while driving the vehicle, the factory installed interior lights began flashing on and off. the dealer stated that the failure was due to a faulty connection with the rear view mirror. she was charged $477 plus labor for the repair. the contact wrote and called the manufacturer, but they have not responded. the approximate date of failure was in november of 2006. the second incident occurred when the vehicle was taken to the same dealer who stated that there was a leak in the engine. she stated that the vehicle has an engine warranty of 60,000 miles. however, the dealer charged her for this repair as well. this failure occurred on february 6, 2007. the contact notified her state attorney generals office who stated that they received a letter from ford and that she could sue ford if she wished. the engine size was unknown. the current mileage is 57,000 and failure mileage was 55,000.