Consumer Complaint Detail

MAZDA / MAZDA5 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006108288 Incident Date: Dec, 12 2006
Consumer's City: MARTINSBURG Consumer's State: WV
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: MAZDA5 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1CR293470 Date added to File: May, 23 2021
Date Complaint Received: Jun, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 12 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2007 mazda 5. this is a decent car but at colder temperatures the vehicle will stall and shutter about 1-3 minutes after start up. the colder it gets and the more miles that the car gets on it the more often this occurs. the dealership told me that this is a common issue and that mazda has told them to flash again the computer. that was done and did not fix the issue. it is very dangerous if i pull out in traffic and this vehicle fails i am hauling myself and my husband and 4 kids that is going to be something that is mazda's fault for not remedying the situation. this now occurs after driving and coming to a slow or a stop. also when the temperatures are from 35-40 degrees the front right wheel makes an awful noise sometimes squeaking and then sometimes a grinding noise. the dealership informed me that it is "heavy, and excessive grease in the ball joint". now that the temperature is warmer you cannot hear this anymore. the vehicle has 13,000 miles and while driving on the interstate at 60-65 mph and you put on the brakes the steering wheel shakes and acts as if the brakes are warped. when the temperature is hot outside the a/c works poorly with a temp out of the vents at 47 degrees. when stopping at a drive through resturant or at the bank the smell of burning antifreeze is very noticable. there is no visable leaks but the smell of antifreeze is evident. this is a poor designed, overpriced, not advertised vehicle that mazda should work out the bugs in, or give the money back to the customers. this car has been in the shop 7 times since new for these issues that mazda said they dont know how to fix yet. i have given them time and the opportunity now my lemon law will be running out and i dont want stuck with a lemon. *ak