Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006108481 Incident Date: Feb, 14 2006
Consumer's City: ALLENTOWN Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 10 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 jeep grand cherokee overland. e events leading up to the failure of the ventilation system were (1) fogging of front windshield,(2) fogging of front passenger windows, (3) failure of passenger's heat while still maintaining the driver's heat function, and (4) only cold air released on passenger's side . consequently the windshield and front windows did not clear. whatsoever came the passenger's side floor and dashboard ventilation system. to correct this problem, a blend air door was necessary for apprately $1,200. according to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokees with duel zone ventilation systems.*ak