Consumer Complaint Detail

CHRYSLER / PACIFICA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006108641 Incident Date: Dec, 26 2006
Consumer's City: MERIDEN Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: PACIFICA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving the fuel gauge suddenly dropped from 1/2 tank to empty and the fuel alarm sounded. i was able to immediately stop and refuel while only being able to fill about 1/2 a tank full. this happened on three days will on vacation traveling. i called my home purchase dealer after the second event to discuss the problem and was advised to keep the fuel above 1/4 tank and bring to the shop on return from vacation. upon inspection, i was advised that not one but both fuel pumps had 2 different error codes. i was aware of the fuel pump problem and recall and advised, only on asking, that the vin number of my vehicle was not included in the recall list and i was 4,000 miles beyond warranty. the full repair was on me for $600+ dollars. it is obvious that from other postings of this problem that this is a manufacturer defect and my vin number should have been covered. i could not get satisfaction from the dealer or chyrsler. after purchasing chrysler for the last 3 new vehicle purchases i am not inclined for chrysler to be selected for my next new vehicle purchase.*ak